fAQs

frequently asked questions

Get anything you want to know about us and our product. Can’t find the answer you are looking for? Please chat to our friendly team.

All our gloves comply with the EU CE certification, ensuring product safety and performance.

We support OEM/ODM services, including:

  • Logo Printing: Minimum order quantity (MOQ) ranges from 1,200 to 6,000 pairs, depending on product complexity.
  • Packaging Design: Exclusive packaging design services to enhance brand image.
  • Special Features: Tailored product performance based on customer needs, such as enhanced anti-slip.
    Typical delivery time for customized orders is 10–20 working days(for samples only), depending on the complexity of customization.

We offer five standard sizes: S, M, L, XL, and XXL, accommodating most users. Custom sizes are available upon request, supported by a comprehensive measurement guide for precise fitting.

All gloves comply with EN388:2016 and ANSI 105:2016 standards. We customize protection levels based on industry and customer requirements. Specific product models can be recommended upon request, along with third-party testing reports for verification.

Under normal usage conditions, the average service life is 6–12 months. Proper maintenance and use can extend product lifespan.

We provide competitive pricing based on order quantities. Tiered pricing is available upon request.

We provide various payment options to meet client needs: Bank Transfer (T/T), Letter of Credit (L/C), Documentary Collection (D/P).
Additional options for small orders: PayPal, Western Union, or MoneyGram (subject to service fees).

Sample preparation time is 1–15 days, depending on product complexity.
Shipping typically takes 3–10 days, depending on the buyer’s location.

The standard MOQ is 6,000 pairs. For first-time customers, trial orders of 1,200 pairs are accepted, depending on the product. We aim to build long-term partnerships through high-quality products and services.

The lead time is 7–50 working days (calculated from order confirmation and deposit receipt). For large orders, partial shipments can be arranged to meet client needs.
Q: Do you support international shipping? What transportation methods are available?
A: We support various international shipping methods, including sea freight, air freight, and express couriers (DHL, UPS, FEDEX, etc.).

Our products come with an 18-month warranty (starting from receipt of goods, provided they are stored in original packaging and proper conditions).
During the warranty period, we provide free replacements or refunds for quality issues caused by non-human factors. We strictly follow the ISO quality management system to ensure every batch meets high standards.

Yes, we do.

What We Do?

How we provide protection to various industries

From product customization to after-sales support, Snell provides end-to-end protective solutions to safeguard workers across industries. Our commitment to quality, efficiency, and innovation ensures every glove delivers superior safety, comfort, and durability.

Getting Started

Discover how Snell’s protective gear can enhance workplace safety with high-performance gloves tailored to industry needs.

Customization

Bring your vision to life with custom glove designs, offering flexibility in materials, sizes, and features to meet your unique requirements.

After-Sales

Experience worry-free support with our dedicated after-sales service, ensuring consistent product quality and customer satisfaction.

Industry Expertise

Leverage our 10+ years of industry experience and technical know-how to equip your workforce with trusted, high-performance safety solutions.

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Next Step

01. Analyze Requirements

After receiving your inquiry, we assess your specific needs, product specifications, and customization requests.

02. customized and produced

We tailor product specifications according to your needs and begin production.

03. Inspect & Deliver

All products undergo inspection before secure packaging and timely delivery.